Skip to content

Troubleshooting

Problem What to check
The site doesn’t open systemctl status flock / docker compose ps. Is port 80/443 (or 4000/8080) open in the provider’s firewall?
Certificate wasn’t issued The domain’s A record must point at this server and port 80 must be reachable, then rerun: sudo certbot --nginx -d chat.example.com --redirect (Docker: docker compose logs caddy)
Camera/microphone blocked in the browser The web app must be opened over https://
Calls connect but there’s no sound/video Add a TURN relay
File upload fails for large files The limit is in App settings. Behind Nginx, client_max_body_size must be a bit larger (the installer sets it from your answer); in Docker, edit apps/client/nginx.conf
Apps say the server isn’t reachable Use the full address including https://, and make sure CORS_ORIGIN is *
Something else Logs: journalctl -u flock -n 100 or docker compose logs server